2026-01-09 11:20:51

User onboarding is make-or-break, yet most crypto projects treat it like an obstacle course

Here's what kills retention before it even starts: complex document requirements, convoluted step-by-step processes, and mysterious friction points that derail users mid-flow. It's not intentional, but it's devastating

What stands out about some forward-thinking platforms is their pragmatic approach to this problem. They've realized that respecting user time and simplifying the entry journey isn't just nice-to-have—it's foundational to building sustainable adoption

The difference between a thriving crypto product and one that bleeds users often comes down to this single factor: can you get someone from zero to actually using your service without them hitting a wall?

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0xSherlock

· 10h ago

Really, most projects' onboarding processes seem to intentionally make things difficult for users... I've seen a few platforms with low barriers, and their conversion rates just take off.

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RektRecorder

· 01-09 11:50

Really, most projects deserve to get wrecked just for dying on onboarding. Who's to blame? --- Honestly, it's because product teams are too lazy to think from the user's perspective, and as a result, users all leave. --- I've seen too many projects with registration processes so complicated it's ridiculous, and then they wonder why no one uses them. --- It's just about simplifying the process. If you can't even do that well, you deserve to be eliminated. --- Onboarding really makes a huge difference. Good platforms are up and running in five minutes, while bad ones make you fill out half a day of forms. --- Users' time is so precious, yet they still insist on complicated verification processes—it's a tax on intelligence. --- That's why some projects take off while others die immediately. There's no mystery to it. --- The experience from zero to one determines everything. It's too late to optimize after that. --- I've seen too many VC-backed projects throw money and features at the problem, only to die at the most basic entry point—it's ironic. --- Want to complain but don't know where to start? It's because the process is damn complicated.

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OnchainDetective

· 01-09 11:47

They really treat newbies like fools, with a bunch of form files that make it feel like applying for a passport... No wonder everyone has left.

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CodeSmellHunter

· 01-09 11:45

Really, most crypto project onboarding experiences are ridiculous... new users haven't even used it yet and they leave. --- Frankly, it's because those projects simply don't care about user experience; they make things complicated without realizing it. --- That's why some projects fail quickly... the entry barrier is too high, who can handle that? --- Yeah, simplifying the process can really be a lifesaver, but many teams just don't want to do it. --- The zero-to-one experience determines everything; this is too critical. --- The most annoying are those that require uploading a bunch of documents after registration... just uninstall. --- Web3 projects really need to reflect on respecting users' time.

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MrRightClick

· 01-09 11:39

Really, the registration process for most projects is ridiculous. I just uninstalled it. --- Honestly, projects that do onboarding well have already taken off. Those still tangled up in KYC documents should really reflect. --- Isn't this the survival rule of Web3? Either simplify the process or wait to die. --- I just want to ask, who the hell规定s that you have to fill out so many things to join a platform? So annoying. --- The smoothest onboarding I've seen is just three steps. Everything else is just wasting my time. --- The core issue is so simple. Why do so many projects still can't figure it out? --- Users will leave; it's fate.

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