CSG Named a Leader in the Gartner® Magic Quadrant™ for Customer Journey Analytics & Orchestration

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CSG (NASDAQ: CSGS) has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Customer Journey Analytics & Orchestration due to its platform, CSG Xponent. The platform helps businesses manage and improve customer interactions by turning real-time data into actionable insights, leading to enhanced customer experiences and business outcomes. For instance, a U.S. bank using CSG Xponent decreased inbound calls by 12% and achieved a $30 million financial impact.

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