PagerDuty Report Reveals Some Organizations Lose More than $1 Million Per Hour During Unplanned Disruptions

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A new report from PagerDuty, the 2026 State of AI-First Operations Report, indicates that some organizations are losing over $1 million per hour during IT incidents, making operational resilience a critical board-level concern. The report highlights that disruptions not only result in immediate revenue loss but also damage brand reputation, increase recovery costs, reduce productivity, and contribute to developer burnout. Businesses that adopt AI for digital operations show improved operational resilience, with successful organizations prioritizing investments and continuous learning to mitigate these financial and operational risks.

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