ServicePower Marks Landmark 2025 as AI Innovation Accelerates Field Service Transformation

ServicePower wrapped up 2025 with impressive momentum—the field service management leader delivered double-digit revenue growth while expanding its workforce by nearly 50 percent through strategic acquisitions and organic hiring. The talent influx heavily prioritized R&D operations, positioning the company to tackle AI advancement and platform modernization head-on.

Strategic Acquisitions Reshape Competitive Landscape

Two key acquisitions marked the year’s strategic pivot: Inveniam and PlusOne Solutions joined the ServicePower family, significantly strengthening capabilities in computer vision-powered inspection and contractor compliance automation. These moves enabled the company to deliver greater intelligence, accuracy, and trust throughout the service supply chain—critical advantages in an increasingly competitive field.

The expanded team brought specialized expertise that’s already paying dividends. The company now commands stronger positioning across major appliances, electronics, retail, warranty, insurance, and property management sectors. Notably, utilities and telecom markets—including the GB market—have become growth accelerators thanks to heightened demand for computer vision technology and AI-enabled workflow automation.

Platform Innovation and Market Recognition

ServicePower rolled out the On-Demand Home Services Cloud this year, touting it as the industry’s first fully automated, AI-driven field service platform. The launch represents a fundamental rethinking of how brands orchestrate service delivery—from initial dispatch through job completion.

The market took notice. IDC MarketScape recognized ServicePower as a Major Player in AI-Enabled Field Service Management, acknowledging its leadership across intelligent scheduling, blended workforce optimization, contractor reimbursement, and visual field intelligence. New enterprise client wins and expanded deployments underscored growing confidence in the platform.

Looking Ahead

Entering 2026, ServicePower is charting a unified platform strategy centered on advancing AI capabilities to deliver smarter, faster, and more connected service experiences. The company serves Fortune 500 enterprises including GE Appliances, LG, Electrolux, and AIG, operating from its McLean, Virginia headquarters across the US and EMEA regions. With its integrated approach to managing both employed and contracted workforces, ServicePower continues positioning itself as the definitive solution for organizations seeking to transform field operations and elevate customer outcomes.