Recently, we have received quite a few reports that some users' wallets have encountered security issues, forcing them to abandon their original addresses and migrate to new ones, which then requires re-verification of KOL identity on the platform. Although these situations are relatively rare, there are targeted solutions.



If you also encounter issues with wallet address updates, especially when facing address mismatches during KOL verification, there's no need to worry excessively — you can proactively contact the platform's support team to explain the situation. Most platforms are flexible in handling address changes for security reasons, and as long as you provide the necessary proof documents and detailed explanations, the process can usually be expedited.

Wallet security always comes first. Never take risks just to keep your old address. If you notice any abnormal signs in your wallet, taking immediate action to transfer assets to a secure new address is the right approach.
View Original
This page may contain third-party content, which is provided for information purposes only (not representations/warranties) and should not be considered as an endorsement of its views by Gate, nor as financial or professional advice. See Disclaimer for details.
  • Reward
  • 4
  • Repost
  • Share
Comment
0/400
MysteryBoxBustervip
· 01-10 05:01
Wallet theft is really not something to rush about; safety first, no problem. But to be honest, the efficiency of the operations team in handling such matters varies—some are quick, some are slow. --- Redoing KOL certification is not a big deal; the key is to prepare all the proof documents completely and avoid being picky with the operations team. --- These days, wallet security issues happen frequently. It feels almost impossible to guard against all threats... Still, you need to stay vigilant. --- Seeing someone get stuck because of address issues, the platform should have a fast-track channel to prevent old users from being inconvenienced for too long. --- Migrating to a new address isn't that complicated; it's just that the document process can be quite tedious. --- When encountering this kind of situation, don't force it. Actively contacting the operations team is better than anything else, and it's definitely better than risking asset issues again.
View OriginalReply0
StopLossMastervip
· 01-10 04:55
The address has been attacked before. Seeing articles like this really makes me a bit scared... But to be honest, safety comes first. Don't worry about those old addresses anymore.
View OriginalReply0
JustAnotherWalletvip
· 01-10 04:54
Wallet security really can't be compromised. If it's stolen, going through the verification process again would be such a hassle.
View OriginalReply0
CantAffordPancakevip
· 01-10 04:44
When your wallet is hacked, it's truly despairing, but the good news is that the operation team won't make things difficult for you. Just provide proof to re-verify. Don't cling to the old address anymore; safety comes first.
View OriginalReply0
  • Pin

Trade Crypto Anywhere Anytime
qrCode
Scan to download Gate App
Community
  • 简体中文
  • English
  • Tiếng Việt
  • 繁體中文
  • Español
  • Русский
  • Français (Afrique)
  • Português (Portugal)
  • Bahasa Indonesia
  • 日本語
  • بالعربية
  • Українська
  • Português (Brasil)