Where will the fate of migrant workers go in the AI era?

After the birth of ChatGPT, artificial intelligence is accelerating the opening of a new era of work. Many migrant workers are concerned about whether AI has begun to impact the job market, what skills migrant workers will need in the future so that they will not be replaced; for business owners, how to maximize the use of artificial intelligence Opportunity of the times?

In response to these problems, the professional social platform LinkedIn (LinkedIn)** released the first "Future of Work Report: AI at Work" (Future of Work Report: AI at Work) report, in-depth interpretation of artificial intelligence on the global workforce The impact brought by the market, and the future development trend of global AI talents. **This time, LinkedIn Chief Economist Karin Kimbrough and General Manager of China Wang Qi also accepted exclusive interviews with Silicon Stars, and chatted with Silicon Stars about what they saw as the fate of migrant workers in the AI era.

AI, understand even if you don’t understand

The "Future Employment Report" shows that since the beginning of this year, the attention of enterprises, job seekers, and employees to artificial intelligence technology has increased significantly. Companies have begun to pay more attention to the recruitment of artificial intelligence talents, and more and more job seekers have begun to add artificial intelligence-related skills to their personal files.

**For example, since November 2022, the percentage of job postings on LinkedIn that mention GPT or ChatGPT has increased 21x. **Since the beginning of this year, the number of LinkedIn global members adding skills in AI terms such as "generative AI", "ChatGPT", "Engineering" to their profiles has increased by an average of 75% per month. Since April this year, the number of LinkedIn posts mentioning the keyword "generative AI" in the United States has continued to increase at a rate of 25% per month.

Figure recent growth of generative AI keywords among LinkedIn users

**It is worth noting that the growth trend of AI talent is growing significantly all over the world. **According to statistics on the addition of artificial intelligence-related skills to LinkedIn users in 25 countries, since the launch of ChatGPT, the average number of artificial intelligence skills added by LinkedIn members has increased from 7.7% last year (May -11 in 2022) month) to 13% (November 2022-June 2023), almost doubling.

Since 2016, Singapore’s growth rate has reached 20 times the highest in the world, followed by Finland (16 times), Ireland (15 times), India (14 times) and Canada (13 times). The average growth rate of 25 countries in the world has reached up 9 times. In 2016, only 3 out of every 1,000 LinkedIn members could be labeled as artificial intelligence talents, and by 2022, this number has increased to 17 out of every 100 people.

Figure Growth of talent AI skills by country since 2016

In addition to the growth of the total number of talents, which industries have the most obvious growth in artificial intelligence talents?

Taking the United States as an example, in various industries, the technology, information and media industries currently have the largest number of artificial intelligence technical talents (accounting for 2.2%), which is much higher than education (1.2%) and professional services (0.9%) , financial services (0.9%) and manufacturing (0.8%) among other industries. But surprisingly, the technology, information and media industry is not the fastest-growing industry affected by artificial intelligence technology in the past few years.

Up to now, the growth of artificial intelligence skills in the ** financial services industry is the most obvious, with an increase of up to 30 times in 6 years. It was followed by the retail industry (29 times) and the wholesale industry (24 times), compared with an 11-fold increase in technology, information and media. **It seems to be able to see that not only industries with technological attributes, but also the penetration rate of AI in traditional industries is rapidly deepening.

"There is no doubt that AI is driving a revolution in the global labor market. In the past year, we have seen that professionals around the world are rapidly acquiring AI-related skills. At the same time, more and more corporate employers are We are looking for people who understand how to effectively use the latest AI technology to improve organizational productivity,” said Karin Kimbrough, chief economist at LinkedIn.

** "People" skills are more important**

With the high growth momentum of artificial intelligence in the job market, enterprises are also paying more and more attention to artificial intelligence technology and talents in their daily work.

According to the US Executive Confidence Index survey released by LinkedIn in June this year, 47% of US executives believe that the use of generative AI will significantly improve productivity, and 44% of US executives plan to increase the use of artificial intelligence technology in their organizations next year , 40% of US executives believe that the use of generative artificial intelligence will help unlock more growth opportunities in the next year. Most companies are optimistic about the impact of artificial intelligence.

Figure U.S. executives’ views on the application of generative AI technology at work

While enterprises are accelerating their embrace of artificial intelligence, it also means new requirements for employees' capabilities.

**According to a LinkedIn research report, approximately 84% of US users are currently engaged in jobs that could use generative AI technology to reduce repetitive tasks. **Generative AI will significantly reduce the time people spend on professional skills such as writing and data analysis. While reducing daily basic work, it also brings new challenges to employee capabilities. For example, the future work focus of translators and workers will shift from basic translation to editing and review, or to translation tasks in more professional fields such as law and literature.

LinkedIn researchers also compiled a list of more than 500 skills that may be affected by generative AI technology, including a large number of our common skills, including business communication, market analysis, copywriting, translation, code development, data analysis, etc. **For example, 96% of software engineers, 59% of salespeople, 45% of teachers and other occupational skills can be enhanced by generative AI technology. **

The figure shows the status of some occupations affected by generative AI technology

Even LinkedIn itself has used AI technology to make major changes to its products.

For example, LinkedIn Recruiter recently launched a new "skill matching" function, which can automatically match the skills of personnel in resumes with recruitment needs and make recommendations, helping recruiters save a lot of search time. In addition, in the past, it was very difficult for recruiters to research candidates one by one on a large scale, and to reply and follow-up email docking. However, through the AI-assisted tools in LinkedIn Recruiter, it can help recruiters quickly create personalized information , Increase the success rate of recruitment. AI can also help companies quickly write personalized job introductions, allowing companies to focus more on follow-up communications with talents.

The data shows that as artificial intelligence begins to be competent for a large number of basic and technical jobs, the soft skills of human workers begin to become more important.

Since the launch of ChatGPT, **US job postings have seen a huge increase in demand for soft skills that complement AI, such as flexibility (+158%), work ethic (+120%), social insight (+118%), and self Management (+83%). **Additionally, communication remains the most important skill of all recruiting roles. 92% of US executives agree that people skills are more important than ever.

LinkedIn believes that human creativity, emotional intelligence and career drive will not be replaced by artificial intelligence. Human skills will be at the core of future work interactions, determining how employees feel fulfilled and motivated at work.

"Those abilities that only humans have, such as creative thinking, leadership, communication skills, and ethics - will become more important. Fully understand the importance of AI for the future of work, and learn how to use it correctly, AI It will become an important tool and resource for global enterprises and professionals." Karin Kimbrough emphasized.

The challenge to the enterprise is more profound

In the future, enterprises need to know how to make better use of artificial intelligence technology tools, and also need to build a more complex AI talent team.

Artificial intelligence technology will give birth to many new job tasks and occupation types, and some simple degrees and titles may not mean the matching of future employee skills. **Therefore, this objectively requires enterprises to first "dissect" themselves from the demand side, and understand the areas that can be improved by AI in the workflow and the capabilities of employees required, so that they can help existing employees to improve their skills and recruit the best employees. Suitable AI talents. **

In addition, for Chinese companies, the AI era has another meaning. In the past 9 years, LinkedIn has served more than 1,000 leading Chinese companies and helped them go global. At present, 75% of China's top 100 overseas companies have launched in-depth cooperation with LinkedIn.

Wang Qi, general manager of LinkedIn China, told Silicon Star that the current internationalization of Chinese companies has entered the stage of internationalization of capabilities from product internationalization and capital internationalization. At this stage, cultivating a local team with AI literacy and digital capabilities will become one of the keys to success in expanding overseas markets, helping companies gain a foothold in the future AI-driven global competition and at the same time provide overseas Local customers provide a product experience that better suits their needs.

To this end, LinkedIn has set up a complete set of AI-related courses, including more than 300 free courses, which can identify the hottest AI skills in the world in a timely manner, and provide a series of training for different functional departments to empower employees. At the same time, it has also jointly issued the world's first GAI professional qualification certificate with Microsoft. Through this platform, Chinese companies can identify the hottest AI skills in the world in a timely manner, so that employees can catch up with the wave of AI.

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